Terms of Use
Last updated: 24 October 2026
1. The service
Lanatag reads a photo of a restaurant menu or an ingredient list and checks it against the food profile you entered: allergens, diet, pregnancy, spice tolerance. The service is published by One Ace Studios.
2. What Lanatag is not
Lanatag is a reading aid, not a medical device. Its results are produced by an artificial intelligence model interpreting a photograph. That reading may be incomplete or wrong: blurred text, a dish whose composition is not written down, a recipe that changes from one day to the next all escape analysis.
If your allergy is severe, always ask the staff or read the packaging. Lanatag replaces neither that check nor medical advice.
During pregnancy, what Lanatag shows with the “Mum-to-be” profile is still a reading aid, not medical advice: general guidance from public-health authorities. Your doctor's or midwife's advice always comes first.
Lanatag certifies nothing. The halal status it shows describes what is printed on the photo, never a certification we would grant. Certification is issued by a body, not by an app.
One Ace Studios cannot be held responsible for the consequences of a decision taken on the strength of a reading alone.
3. Readings, subscriptions and pack
Free readings. From version 1.5.0, the app includes 5 free readings on installation. A reading is the reading of a menu, a label or a barcode: they all count the same way, on a single counter. A reading is counted only if it succeeds, and adding a page to your latest reading does not count. If you had already made readings with an earlier version, you keep the free readings you had left, without receiving new ones. Versions before 1.5.0 include three free readings and offer subscriptions only.
After that, three options. The annual subscription and the weekly subscription (7 days) give unlimited readings: no maximum number of readings applies. The 10-reading pack is a one-time purchase, with no subscription: nothing renews and no further charge follows. The price, duration and contents of each option are shown in the app before any purchase, in your currency.
Subscriptions. A subscription renews automatically at the end of each period (one year or 7 days) unless cancelled at least 24 hours beforehand. Cancel in your App Store or Google Play account settings; uninstalling the app does not cancel it. A subscription is tied to the store account it was bought with. It appears automatically on your other devices using that same account. A subscription bought on iPhone or iPad cannot be moved to Android, or the other way round. While a subscription is active, no reading is counted: your free and purchased readings stay untouched. Without a subscription, free readings are used before purchased ones.
10-reading pack. Purchased readings do not expire. Lanatag has no account: their balance is stored on the phone you bought them on, not with us. We can neither see it, nor move it to another phone, nor carry it from the App Store to Google Play or the other way round. If you uninstall the app, reset or change your phone, the balance may be recovered through your phone's backup or transfer, depending on its settings. On iPhone and iPad, from iOS 18, "Restore" may also re-credit packs bought with the same App Store account that are no longer credited on this phone; the number re-credited may then differ from your remaining balance. On Android, a pack that has already been credited cannot be restored. None of these guarantees recovering the exact balance: we hold no data that would let us rebuild it.
Payment, withdrawal and refunds. Purchases are charged by the App Store or Google Play, never by us: we see no payment details. The right of withdrawal, its exceptions for digital content supplied immediately at your request, and refunds are handled by the store where you made the purchase, under its own terms. We cannot refund a purchase ourselves. If the store turns down a request you consider justified, write to us at support@lanatag.com.
4. Acceptable use
You agree not to misuse the service, not to attempt to bypass the reading count, the subscriptions or the purchases, and not to use it for unlawful purposes.
5. Changes to the service
Lanatag may change, and some features may be modified or withdrawn. If the service is discontinued, current subscriptions will be refunded pro rata through the relevant platform.
6. Governing law
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.