Delete my data
Last updated: 24 October 2026
There is no account to delete
Lanatag asks for no sign-up. Its servers never keep your profile; they keep a photo only if you turned on the "Help improve Lanatag" option and the reading was refused, without any identifier and for 30 days at most (see the Privacy Policy, section 3). All your other data — profile, history, photos, remaining readings — lives on your phone. Usage statistics and reports carry no identifier; you can object to the statistics in Profile › "Anonymous statistics", and to have a report deleted before 30 days, write to support@lanatag.com with the day, the reason and the product or dish.
Erase your readings
Open the Profile screen, then tap Clear my readings. The history and its photos are deleted at once. The free and purchased readings you have left are not affected.
Erase your profile
From the same screen, unselect your allergens and diets.
Delete everything
Uninstalling the app erases everything it has stored, including your purchased-readings balance, unless it is recovered through your phone's backup (Terms of Use, section 3).
The waiting list is closed
The waiting list has been closed since 12 October 2026. If you had confirmed your sign-up, one single exit message is sent to you, then your address is deleted. To have it erased right away, write to support@lanatag.com. That message also carries an unsubscribe link.
Your purchases
A subscription is cancelled in your App Store or Google Play account settings — uninstalling the app does not cancel it. The reading pack does not renew: there is nothing to cancel.